Note The Disk Utility program repairs only software that is installed by Apple.

On the First Aid tab, click Repair Disk Permissions.

To use the Repair Disk Permissions feature, follow these steps:Ĭlick the primary hard disk drive for your computer. You can use the Repair Disk Permissions feature to troubleshoot permissions problems in Mac OS X 10.2 or later versions. Step 5: Use the 'Repair Disk Permissions' feature If the issue continues to occur in safe mode, go to the next step. How to download and install or uninstall Office 2016 for Mac Step 4: Remove and then reinstall Officeįor information how to remove and then reinstall Office, see the following office website: If the problem continues to occur, go to the next step. It will also re-create a folder in the ~/Library/Group Containers location.įor information how to clean start your Operating system (OS), see the following Microsoft Knowledge Base article:Ģ398596 Perform a clean startup (safe mode) to determine whether background programs are interfering with Office for Mac Note This will reset Office back to the first-run phase of initial set up. This will delete all previous settings and preferences that were set across all applications. If the issue is not resolved, delete the whole folder that you found in step D. Restart the application, and check whether the issue is resolved. This will delete the Office preferences that you set during the initial start of the application. In this folder, look for the file.ĭelete this file by dragging it to the trash. Look for a folder whose name ends '.Office,' and open it. To display this folder, hold down the OPTION key while you click the Go menu. Note The Library folder is hidden in Mac OSX Yosemite. On the Go menu, open the root/hidden Library folder. Make sure that all Microsoft Office for Mac programs are closed. Step 2: Remove Excel preferences and Office settings

Repeat steps A through C for all the applications that are causing issues until you exit all active applications. Select an application in the 'Force Quit Applications' window. Excel 2016 for Mac Step 1: Quit all programs and close all windows To resolve this problem, use one of the following methods, depending on your version of Office for Mac. Click report to see more details or send a report to Apple Resolution Click relaunch to launch the application again. Mac OS X and other applications are not affected. The application Microsoft Excel quit unexpectedly.

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